Twocanoes accepts payments via Paddle, Purchase Order, Credit Card, or Wire Transfer.
Purchase Orders
Yes, we accept purchase orders! If you require a quote prior to sending a purchase order, please submit a quote request and we’ll get the quote out to you. Please send purchase orders to orders@twocanoes.com. If you are creating a purchase order, here is some additional information you may need:
Address
Twocanoes Software, Inc.
34 Chicago Avenue, Suite A
Naperville, IL 60540
W-9
Illinois Tax Exempt
For our Illinois tax-exempt customers, we will need a scan of your current tax certificate in order to process tax-exempt orders. The certificate from the State of Illinois contains an 8-digit Tax ID number. We do not accept FEINs, as federal certificates are not relevant for state sales tax.
Our online payment process does not accomodate tax-exemptions, so if you prefer to pay just the tax-exempt amount rather than receive a reimbursement after full payment, please place a purchase order instead of using the online payment process; send purchase orders to orders@twocanoes.com.
Credit Card
If you wish to pay by credit card and are not able to use Paddle, please send an email to sales@twocanoes.com and we will send out a invoice from QuickBooks that allows you to pay with your credit card. It may take up to 1 business day to process your request.
The invoice will allow you to pay online with a credit card without using Paddle. Once the payment is processed, a link to download the software will be sent directly to your contact email within 1 business day.
If you have any questions about purchasing, please send an email to sales@twocanoes.com and we will get back to you within 1 business day.
Upgrade Eligibility
Information on upgrade eligibility is available on the upgrade info page.