Automatically plays announcements on your sales associates' 2-way radios when customer activities trigger cameras, pressure mats, help buttons and other sensors.
What are the benefits?
Improves customer service by sending your sales associates to assist in:
- Providing prompt service to customers considering complex or high value products.
- Reducing customer wait time at in-store pickup or sales floor assistance.
- Ensuring online orders are ready for pickup.
Improves sales associates' efficiency by alerting them of customer service opportunities:
- Lingering near complex or high value products.
- Waiting in long lines.
- Asking to be helped.
Improves sales associates' responsiveness to online orders by alerting them via 2-way radio.
How is Bleu Bridge used?
- Ideal for any venue — hotels, hospitals, manufacturing and stores.
- Service visitors in high value or high risk areas.
- Help customers in unattended or lightly attended areas.
- Help customers waiting at counters.
- Fulfill online orders (pickup in store, curbside pickup, ship from store) - reduce pick times, increase fill rates, and increase customer satisfaction.
How does Bleu Bridge work?
- Sensors send trigger events via wifi or Bluetooth to the bridge.
- Events trigger announcements via 2 way radio, digital sign or text message.
Can I try Bleu Bridge?
Use the contact form below talk to our sales team or arrange an on-site demo.
What's required for Bleu Bridge?
- 2-way radios from Motorola or Kenwood or similar.
- Sensors (optionally included with Bleu Bridge).
- Wifi & Internet access (optionally included with Bleu Bridge).