Mouse Disappearing on XCreds Login Screen
We are currently tracking this issue with XCreds. This article outlines the issue. If you are affected by the issue, please send feedback to support@twocanoes.com and check back to this article for updates.
Overview of Issue
The mouse pointer on Mac systems at the XCreds login window disappears after 20 minutes.
Cause of Issue
When the Mac setting for Lock Screen: Turn Display Off
is set to Never, after 20 minutes of inactivity the mouse pointer disappears on the XCreds login screen.
Workarounds
Workaround: Go to System Settings -> Lock Screen -> Turn Display Off When Inactive
and set time for 10 minutes.
We are currently investigating to narrow down what causes the pointer to disappear and to come back when switching login windows. If you are experiencing this issue, please send feedback to support@twocanoes.com.