Privacy Policy

Your privacy is critically important to us. At Twocanoes Software we have a few fundamental principles:

We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals. If you have questions about deleting or correcting your personal data please contact our support team.

Twocanoes Software, Inc (“Twocanoes”) operates the website twocanoes.com. Twocanoes also provides apps for download on Twocanoes’ website and in various app stores. It is Twocanoes’s policy to respect your privacy regarding any information we may collect while operating our websites and applications.

Website Visitors

Like most website operators, Twocanoes collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Twocanoes’s purpose in collecting non-personally identifying information is to better understand how Twocanoes’s visitors use its website. From time to time, Twocanoes’s may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Twocanoes also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Twocanoes’s websites and forums. Twocanoes only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses may be visible and disclosed to the administrators of the blog where the comment was left.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at privacy@twocanoes.com or mailing us at:
Twocanoes Software
34 W. Chicago Avenue, Naperville Illinois US 60540

Gathering of Personally-Identifying Information

Certain visitors to Twocanoes’s websites choose to interact with Twocanoes in ways that require Twocanoes to gather personally-identifying information. The amount and type of information that Twocanoes gathers depends on the nature of the interaction. Those who engage in transactions with Twocanoes – by requesting access to the bleu meeting web service – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Twocanoes collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Twocanoes. Twocanoes does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Twocanoes may collect statistics about the behavior of visitors to its websites. However, Twocanoes does not disclose personally-identifying information other than as described below.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Protection of Certain Personally-Identifying Information

Twocanoes discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Twocanoes’s behalf or to provide services available at Twocanoes’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Twocanoes’s websites, you consent to the transfer of such information to them. Twocanoes will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Twocanoes discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Twocanoes believes in good faith that disclosure is reasonably necessary to protect the property or rights of Twocanoes, third parties or the public at large. If you are a registered user of a Twocanoes website and have supplied your email address, Twocanoes may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Twocanoes and our products. We primarily use our various web pages to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Twocanoes takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Twocanoes uses cookies to help Twocanoes identify and track visitors, their usage of Twocanoes website, and their website access preferences. Twocanoes visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Twocanoes’s websites, with the drawback that certain features of Twocanoes’s websites may not function properly without the aid of cookies.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Business Transfers

If Twocanoes, or substantially all of its assets, were acquired, or in the unlikely event that Twocanoes goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Twocanoes may continue to use your personal information as set forth in this policy.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (http://www.shopify.com/legal/terms) or Privacy Statement (http://www.shopify.com/legal/privacy).

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We do not collect credit card information directly and all credit card information is stored with 3rd party payment processors.

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Twocanoes and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to 3rd party anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Privacy Policy Changes

Although most changes are likely to be minor, Twocanoes may change its Privacy Policy from time to time, and in Twocanoes’s sole discretion. Twocanoes encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@twocanoes.com or by mail at
Twocanoes Software
[Re: Privacy Compliance Officer]
34 W. Chicago Avenue, Naperville Illinois US 60540

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This document is also available at https://store.twocanoes.com/policies/privacy-policy.

Change log:

Feb 15, 2023: Consolidated Terms of Service

Oct 1, 2019: Updated privacy policy to reflect current products.

Oct 14, 2014: Updated privacy policy to apply to entire site and apps.