Finding the Smart Card Utility Reader Serial Number

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If you are requested to send the serial number of your Smart Card Utility Reader to Twocanoes Software, please follow the instructions below:

Open Smart Card Utility on iPhone or iPad and select Add Bluetooth or Other Reader:

Turn on or plugin the reader and insert your smart card. Select the reader name:

If you have purchased a reader from Twocanoes and received the error message below, your reader is not registered to Twocanoes. However, the serial number is captured in the app.

To share this serial number, tap Settings in the lower right corner of the main screen as shown below.

In the Settings screen, tap Share in the upper right corner.

Select a method to share the serial number. The option to copy the serial number is shown in the screenshot below. Once it is copied, the serial number can be pasted into an email to send to Twocanoes.

Submit Serial Number

If you do not have an order number or did not purchase a reader through Twocanoes please provide more information below.