The system Console log can contain helpful troubleshooting information. Winclone can extract the relevant Console log information, along with partition information, to send in when requesting technical support.
- Please first enable verbose logging by visiting Winclone -> Preferences -> checkmark verbose logging. Attempt to performaction.
- Extract log files, select Help -> Send Logs under the Winclone Finder menu. In the resulting dialog box, click the “Get Logs” button.
- A Finder window will open to a temporary folder containing the logs in a compressed file named “logs.zip”.
- This file can be attached to an email and sent to firstname.lastname@example.org and used to aid in troubleshooting.