If an error occurs or something doesn’t work as expected, sending us the log file will help to quickly identify the problem and provide a resolution. To send the logs in Winclone 6, click on the Support button in the Toolbar.
In the support ticket, enter your name, email address and a brief description of the problem. Check the box at the bottom “Attach logs”, then click Send. Our support team will normally review the logs and respond within 24 hours.