Twocanoes accepts payments via Paddle, Purchase Order, Credit Card, or Wire Transfer.
Purchase Orders
Yes, we accept purchase orders! If you require a quote prior to sending a purchase order, please submit a quote request, and we’ll get the quote to you. Please send purchase orders to orders@twocanoes.com. If you are creating a purchase order, here is some additional information you may need:
Address
Twocanoes Software, Inc.
34 Chicago Avenue, Suite A
Naperville, IL 60540
W-9
Email sales@twocanoes.com to request a W-9.
Illinois Tax Exempt
For our Illinois tax-exempt customers, we will need a scan of your current tax certificate in order to process tax-exempt orders. The certificate from the State of Illinois contains an 8-digit Tax ID number. We do not accept FEINs, as federal certificates are not relevant for state sales tax.
Our online payment process does not accommodate tax exemptions, so if you prefer to pay just the tax-exempt amount rather than receive reimbursement after full payment, please place a purchase order instead of using the online payment process; send purchase orders to orders@twocanoes.com.
Credit Card
If you wish to pay by credit card and cannot use Paddle, please email sales@twocanoes.com, and we will send out an invoice from QuickBooks that allows you to pay with your credit card. It may take up to 1 business day to process your request.
The invoice will allow you to pay online with a credit card without using Paddle. Once the payment is processed, a link to download the software will be sent directly to your contact email within 1 business day.
If you have any questions about purchasing, please send an email to sales@twocanoes.com, and we will get back to you within 1 business day.
Upgrade Eligibility
Information on upgrade eligibility is available on the upgrade info page.