Tag: customerexperience
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iBeacons, Wayfinding, and Customer Experience: 5 ways BLE technology is changing Travel
August 15, 2014Traveling using public or airline transport is often a stressful and confusing experience both for the average consumer and passengers with disabilities. iBeacons are the …
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Customer Connections: iBeacons Enhance the Retail Experience
June 12, 2014I’m fascinated by the way retailers are deploying iBeacons in their stores. The opportunities to connect with customers are endless. For starters, iBeacons can broadcast …