Smart Card Utility Reader Quick Setup Guide

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Thank you for purchasing a Smart Card Utility Reader! While Smart Card Utility has a User Guide that you can access, this Quick Setup Guide will help you begin use it immediately.

1. Download Smart Card Utility

Though you have the necessary hardware, it’s important to download Smart Card Utility on your iOS or iPadOS device. To download Smart Card Utility, search for “smart card utility” in the App Store.

Tap “Search” in the bottom-right corner, then use the search bar at the top to search for Smart Card Utility:

Tap “Get” to download.

Once the app completes downloading, open it to continue your setup:

2. Complete Initial Setup

Before jumping in to using Smart Card Utility, you must first complete Initial Setup of the app. We’ll take you step-by-step so you don’t miss a thing.

Opening Prompts

When opening Smart Card Utility, you’ll see these prompts. Swipe through the first two prompts and Tap “Let’s Go!” in the last one to enter the app.

Enable Notifications

Next, you’ll see a prompt for Notifications/ Make sure to tap “Allow” to enable Status Updates. Local push notifications are sent when you are using your smart card to give you informative and error messages.

If you tap “Don’t Allow”, see the Notifications section of our User Guide for instructions on how to Allow them in your Settings.

Certificate Scanning

You can now Scan your Certificates into Smart Card Utility. Full instructions on Scanning are available in the Scan section of the User Guide, but this Quick Setup guide will provide condensed instructions for Scanning so you can start using Smart Card Utility right away:

1. Insert Reader & Card

Regardless of the type of device you’re using, make sure to fully connect all readers. For Lightning or USB-C Readers, insert them into your device’s connector. For Bluetooth Readers, turn on your device’s Bluetooth connection, but stay in the Smart Card Utility App—no configuration in Settings is needed.

Additionally, check that your smart card is fully inserted into your reader.

2. Tap Read Certificates and Select your Reader

When your hardware is all set, you may begin your Scan. Tap Read Certificates at the top of the screen to begin.

Then, select the type of reader from the list shown.

3. Start your Scan & View Certificates

Once you tap Read Certificates, you’ll be prompted to select a reader from a list of nearby or plugged in readers:

Once you’ve finished selecting your reader, initiate your scan to be taken to the Certificates screen. You should see a list of certificates:

It is recommended that you only select the 9a:PIV authentication certificate since this is the certificate that is used for authentication in Safari.

After you tap Insert, you’ll be prompted to install Trust Certificates. If you have not already installed the Trust Certificates, tap Install Trust Certificates:

Installing Root and/or Intermediate Certificates

For US Government and Military Personnel, please visit Using US Government and Department of Defense (DoD) Certificates in Smart Card Utility article for help installing certificates. All other customers, use Apple’s documentation or contact your organization administrator for more help.

Now that the certificates have been imported, open Safari and navigate to a website that requires your smart card to authenticate.

You can also do this easily with the Tes” button in the top-left corner of Smart Card Utility, which will redirect you to the Smart Card Utility Test Links page.

A list of test links will be shown. Select the first link and verify that you can authenticate with that website.

When prompted for your PIN, makes sure the reader is turned on and your smart card is inserted into the reader.

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