Tag: desktop reader
Reader Compatibility
April 6, 2023Below is a chart showing Twocanoes’ Readers and which devices and OS versions they are compatible with. Compatibility Chart Device Bluetooth Reader(wired and wireless) USB-C …
Using Smart Card Utility to Change and Verify your CAC PIN
March 15, 2023Smart Card Utility can to change and verify a CAC PIN on both iOS devices and Macs. This guide will explain the steps to do …
Smart Card Authentication for Teams and Outlook on iOS
March 1, 2023To authenticate to Teams and Outlook apps In Office 365 on iOS, Microsoft Authenticator can be used for smart card authentication if your organization allows …
How to clear cache on your iPhone or iPad in Safari
January 11, 2023Why you might need to clear your cache When you go to a DOD classified website, the website will ping the Safari browser for a …
Why you might need to remove the 9a Authentication Certificate
December 19, 2022UPDATE! Never version of this article can be found HERE. Most Common Reason: Using the Bluetooth Reader with a different iOS device. Many users who …
Opening a Private Window in Safari
November 22, 2022First navigate to Safari. Once you are in Safari, tap on the Tabs button in the lower right corner. This will take you to the …
System Admin Guide for Twocanoes Smart Card Readers
October 13, 2022Twocanoes currently offers four models of Smart Card Readers. Below is a description of each product and relevant links to support documentation for each one. …
Gemalto CACs and Desktop Readers
October 6, 2022Overview We are currently investigating an issue with the Smart Card Utility Desktop Reader and smart cards manufactured by Gemalto. We have identified the issue …
Smart Card Utility Desktop Reader Quick Start
September 10, 2022Note: Your iOS device must be on iOS 16.2 or later for the Desktop Reader to work. Update to iOS 16 or later The Desktop …