Tag: desktop reader

3rd Party Reader Quick Start

May 23, 2024

Note: Your iOS device must be on iOS 16.2 or later for the 3rd Party Reader to work. Update to iOS 16 or later The …

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Reader Compatibility

April 6, 2023

Below is a chart showing Twocanoes’ Readers and which devices and OS versions they are compatible with. Compatibility Chart Device Bluetooth Reader(wired and wireless) USB-C …

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Using Smart Card Utility to Change and Verify your CAC PIN

March 15, 2023

Smart Card Utility can to change and verify a CAC PIN on both iOS devices and Macs. This guide will explain the steps to do …

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Smart Card Authentication for Teams and Outlook on iOS

March 1, 2023

To authenticate to Teams and Outlook apps In Office 365 on iOS, Microsoft Authenticator can be used for smart card authentication if your organization allows …

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How to clear cache on your iPhone or iPad in Safari

January 11, 2023

Why you might need to clear your cache When you go to a DOD classified website, the website will ping the Safari browser for a …

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Why you might need to remove the 9a Authentication Certificate

December 19, 2022

UPDATE! Newer version of this article can be found HERE. Most Common Reason: Using the Bluetooth Reader with a different iOS device. Many users who …

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Opening a Private Window in Safari

November 22, 2022

First navigate to Safari. Once you are in Safari, tap on the Tabs button in the lower right corner. This will take you to the …

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System Admin Guide for Twocanoes Smart Card Readers

October 13, 2022

Twocanoes currently offers four models of Smart Card Readers. Below is a description of each product and relevant links to support documentation for each one. …

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Gemalto CACs and Desktop Readers

October 6, 2022

Overview We are currently investigating an issue with the Smart Card Utility Desktop Reader and smart cards manufactured by Gemalto. We have identified the issue …

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Smart Card Utility Desktop Reader Quick Start

September 10, 2022

Note: Your iOS device must be on iOS 16.2 or later for the Desktop Reader to work. Update to iOS 16 or later The Desktop …

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